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B2B Ecommerce

Enhance your B2B sales by utilizing a range of custom-tailored features designed for B2B ecommerce platforms, specifically crafted to address the unique challenges encountered by B2B retailers.

Nirmalya Enterprise Platform Suite's Unified Commerce suite for B2B ecommerce is a powerful tool that helps B2B sellers enhance their online presence and engagement with business buyers. It integrates online stores, in-house sales, distributors, manufacturers, brick-and-mortar locations, and channel partners into a seamless experience within a single platform. This integration leads to consistent customer experiences, streamlined operations, efficient inventory management, and improved customer service. Unified Commerce enables sellers to create user-friendly websites similar to B2C platforms, empowering buyers, simplifying purchasing, and saving time, resulting in strong and prosperous business relationships.

Enhance Customer Engagement

Enhance your service to business accounts by utilizing a central database of customer data from various channels and interactions.

Streamline B2B Purchases

B2B buyers can convert online quotes to sales orders, make invoice payments, and track order status and account balances with ease.

Integrated Platform

Operations are streamlined by a platform that merges ecommerce, point of sale, inventory management, orders, financials, and support.

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Unified

Bringing data, technology & expertise together to transform your business and make future-ready.

Connected

Integrating different varieties of data to enhance transparency, insights, and transform digitally to capitalize on data and innovate without boundaries.

Interoperable

Reliable & Resilient – your platform & partner for digital transformation without limits.

Streamline, Maximize, and Prevail

Experience a multitude of benefits that awaits

  • Streamline operations by integrating ecommerce, POS, inventory management, order processing, financials, and customer support within a unified platform.
  • Empower buyers to seamlessly transition from quote to sales order, utilize grid ordering, and automatically receive volume discounts.
  • Simplify viewing account balances, invoices, transaction histories, and making invoice payments.
  • Enhance sales productivity by providing self-service tools to reduce support requests and enable sales reps to focus on generating new business.
  • Easily enhance website functionality with both native and third-party extensions.
  • Enable buyers to request quotes online and effortlessly convert approved quotes into online orders.
  • Efficiently manage orders in one centralized system to improve order fulfillment speed, efficiency, and customer satisfaction.
  • Enhance client engagement and satisfaction by allowing users to submit questions or support queries directly to your support desk.

Prominent attributes to enhance your organization

Optimize your B2B sales with a variety of personalized features tailored for B2B ecommerce websites, carefully developed to meet the distinct obstacles faced by B2B merchants.

Retail Shop

Nirmalya Enterprise Platform Suite's Unified Commerce suite, tailored for B2C ecommerce providers, offers a range of meticulously crafted, mobile-optimized themes within the Storefront feature. These themes are thoughtfully designed to encapsulate and elevate your brand identity seamlessly. Enhancing the shopping experience for customers, the suite ensures easy product discovery, thorough product details, and streamlined purchasing processes through features like alternative images, product comparisons, saved shopping carts, and personalized lists. The suite's robust site search capabilities, coupled with user-friendly faceted navigation, empower shoppers to swiftly locate their desired items. With the incorporation of intelligent product recommendations fueled by advanced predictive algorithms, merchants can effortlessly showcase tailored upsells, cross-sells, and complementary items to cater to each individual shopper's preferences and needs effectively.

  • Enhance the shopping experience by utilizing mobile-optimized themes that improve product discovery and streamline the purchasing process while also reinforcing brand identity.
  • Provide robust site search capabilities and user-friendly faceted navigation, offering features such as alternative images, product comparisons, saved shopping carts, and personalized lists.
  • Offer tailored upsells, cross-sells, and complementary items to cater to individual shopper preferences, utilizing intelligent product recommendations powered by advanced predictive algorithms.

Purchasing

Nirmalya Enterprise Platform Suite's unified commerce suite simplifies online purchasing by offering features such as routine, repeat, and bulk ordering capabilities. This suite seamlessly integrates with vendors, distributors, and manufacturing entities within the Nirmalya Enterprise Platform Suite, facilitating efficient supply chain management. Online orders are automatically transformed into invoices with workflow management for approval, fulfillment, and billing. Within the Unified Commerce suite, buyers have the ability to easily request quotes, convert them into online sales orders, reorder previous purchases, and generate customized online catalogs for different shopper segments.

  • Streamline integration with vendors, distributors, and manufacturing partners to effectively manage the supply chain.
  • Automate conversion of online orders into invoices with workflow optimization to streamline the process.
  • Ability to request quotes, seamlessly convert them into online sales orders, reorder past purchases, and create personalized online catalogs.

Billing

Nirmalya Enterprise Platform Suite's Unified Commerce suite is a sophisticated solution tailored to streamline the billing process effortlessly. By empowering buyers to conveniently review and control their payments online, this system enhances efficiency and accuracy. Through the provision of individualized negotiated prices, terms, and credit limits for business accounts, it ensures a personalized experience. With a range of payment methods including invoice billing and processing, customers enjoy flexibility. The platform enables clients to access and settle invoices promptly, allowing for options to make full or partial payments against single or multiple invoices, ultimately fostering a seamless billing experience.

  • Enable customers to manage their payments online using various payment methods such as invoice billing and processing.
  • Offer personalized negotiated rates, terms, and credit limits for corporate accounts.
  • Enable customers to easily access and pay invoices promptly, with the flexibility to make full or partial payments against one or more invoices.

Account Management

Nirmalya Enterprise Platform Suite's account management tool delivers a streamlined approach for business buyers to enhance efficiency. By offering direct access to review account balances, deposits, and credit memos, users can easily stay informed and in control. Furthermore, the platform enables self-service returns management, empowering shoppers to initiate online return authorizations swiftly. This not only simplifies the process for customers but also contributes to improved engagement and client satisfaction. Additionally, the tool allows customers to submit queries directly to the support desk, ensuring a seamless communication channel. Providing customers with full access to their order histories and effortless reordering of past purchases elevates the overall shopping experience, fostering long-term loyalty and satisfaction.

  • Enable convenient access to review account balances, deposits, and credit memos, with the ability to initiate online return authorizations for self-service returns.
  • Improve customer engagement and satisfaction by allowing direct inquiries to the support desk.
  • Enable access order histories for easy reordering, promoting loyalty and satisfaction through enhanced shopping.

Restricted Access

Nirmalya Enterprise Platform Suite's unified commerce suite offers a robust tool to manage your wholesale catalog with Restricted Access capabilities. By implementing automated checkpoints, the platform enables you to scrutinize and qualify new wholesale account requests, ensuring that only approved buyers gain access. This convenient feature allows for a structured vetting process, giving your business greater control over who can view your wholesale offerings. With the ability to hold registrations until final approval is granted by a reviewer, you can effectively safeguard your catalog's exclusivity while streamlining the onboarding process for new wholesale accounts.

  • Automate checkpoints facilitate the review and validation of new wholesale account requests.
  • Provide authorized buyers with access, ensuring the exclusivity of wholesale products through a structured vetting process that grants the business greater control over access.
  • Simplify the onboarding process for new wholesale accounts, with registration only completed upon final approval from a reviewer.

Cart and Checkout

Nirmalya Enterprise Platform Suite's Unified Commerce suite is meticulously crafted to enhance the B2B ecommerce experience through its robust cart and checkout features. The persistent cart offered ensures a seamless shopping journey, allowing users to effortlessly complete their orders as guests or registered members. By providing various payment options such as credit card, promotional code, and gift cards, Nirmalya Enterprise Platform Suite caters to diverse customer preferences. Moreover, the suite prioritizes security by offering HTTPS support, integrating with leading payment gateways for real-time credit card processing compliance, and implementing multilevel fraud protection measures, guaranteeing a safe and secure shopping environment for all users.

  • Ensure a smooth shopping experience with persistent cart functionality, allowing users to finalize orders as guests or registered members.
  • Provide multiple payment options such as credit cards, promotional codes, and gift cards.
  • Implement HTTPS support, integration with top payment gateways, and security measures for fraud protection to prioritize user security.

Smart Recommendations

By leveraging the Smart Recommendations for Items feature of the Nirmalya Enterprise Platform Suite's Unified Commerce suite, B2B ecommerce businesses can effectively utilize customer purchase history and buying behavior to drive sales growth. AI technology is applied to deliver personalized product recommendations that are specifically tailored to increase average order size and order frequency. These configurable recommendations, such as "people who bought A also bought B" and items the shopper has likely not explored, provide a seamless and personalized shopping experience for customers. By utilizing these data-driven insights, businesses can enhance customer engagement and drive sales growth on their ecommerce platforms.

  • Utilize AI technology to provide custom product suggestions based on customer purchase history and behavior, in order to boost sales.
  • Tailor recommendations to encourage higher average order size and purchase frequency.
  • Offer a personalized shopping experience to enhance customer engagement and drive sales growth across ecommerce platforms.

Site Management

Nirmalya Enterprise Platform Suite's Unified Commerce suite offers B2B business users a comprehensive site management solution with user-friendly features. Through easy-to-use, drag-and-drop tools, users can effortlessly create and modify landing pages, improve existing content, and effectively handle commerce categories and subcategories. This platform enables seamless assignment of items to categories, streamlining the management process. The ability to work on site changes and then conveniently schedule them for publication according to your timeline ensures a smooth workflow. Furthermore, the system keeps track of all revisions made, ensuring transparency and accountability throughout the process.

  • Empower business users to effortlessly create and edit landing pages, enhance content, and manage commerce categories with intuitive drag-and-drop tools.
  • Seamlessly assign items to categories, streamlining the management process and facilitating scheduled publication in alignment with your site's timeline for changes.
  • Maintain a centralized record of all revisions for increased transparency and accountability.

Dashboard and Analytics

Nirmalya Enterprise Platform Suite's Unified Commerce suite empowers businesses to boost sales and enhance website performance through robust ecommerce dashboards, predefined reports, and key performance indicators. By utilizing advanced Reporting and Analytics features, businesses can monitor every facet of their website in real-time, from online traffic and lead generation to page load times and web orders. Gain valuable insights into shopper behavior, such as acquisition source, items browsed, and cart additions, to tailor sales and marketing strategies effectively. With the ability to track metrics like average items per order and top requested wish list items, businesses can make data-driven decisions to optimize performance and drive revenue growth.

  • Enable businesses to keep track of website performance in real-time through dashboards, predefined reports, and key performance indicators.
  • Obtain valuable insights into shopper behavior, acquisition sources, items viewed, and products added to cart in order to customize sales and marketing strategies.
  • Monitor metrics such as average items per order and most popular wish list items to guide data-driven decisions and boost revenue growth.
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Resolving a wide range of challenges

Quotation Procedures

Enhance the buyer experience by allowing quote requests to be submitted and approved online, streamlining the conversion to orders seamlessly.

Billing Processes

Accelerate accounts receivable by enabling business accounts to make payments for purchase orders and invoices conveniently through your website.

Order Processing

Optimize order fulfillment by centralizing order management to ensure speedy, cost-effective processing while improving customer satisfaction and loyalty.

Customer Support

Elevate client engagement and satisfaction by providing a direct channel for users to submit inquiries or support requests to your helpdesk for swifter resolutions.

Routine Tasks

Empower customers to do tasks independently, like checking order status, paying invoices, and reordering products, without contacting sales or customer service.

Unfired Platform

Enhance efficiency by consolidating ecommerce, POS, inventory management, order processing, financials, and customer support on one unified platform.

Quoting and Ordering

Enable customers to seamlessly convert quotes into sales orders, utilize grid ordering, and automatically receive volume discounts.

Billing

Provide easy access to account balances, invoices, and transaction history, streamlining the payment process.

Sales Productivity

Minimize sales and support inquiries by offering self-service tools, allowing sales teams to dedicate more time to generating new business opportunities.

Nirmalya has played a pivotal role in establishing a strong base which has facilitated progress in all aspects of our organization. Consolidating all our operations into a single platform has significantly improved our efficiency, productivity, and customer service.

Punam Pandia | CMD, SAMUDYAM

Accelerated Value Realization

Our implementation strategy is designed to ensure that your business operations undergo a swift and seamless transformation, resulting in faster time to value. Our experienced consultants utilize a structured approach that combines extensive industry knowledge with the latest implementation techniques. This enables you to expedite the deployment of our powerful solution and experience a rapid return on investment.

Through our streamlined process, you can optimize productivity and streamline business processes with minimal disruption. We have consolidated the expertise gained from global deployments into a set of leading practices, providing a clear path to success and delivering rapid business value.

With Nirmalya, you can confidently expect to go live within a predictable timeframe through smart, stepped implementations.

How Much It Cost?

Nirmalya offers its services to companies of all sizes, including startups, fast-growing businesses, medium-sized enterprises, large corporations, and non-profit organizations. We assist these companies in streamlining their operational capabilities without the need for significant capital and operational expenditures. By eliminating the burden of maintaining an Enterprise Resource Planning system, which typically involves investments in manpower, hardware, and software, we help companies focus on their core activities.

Our collaboration with companies involves an initial setup fee for implementation, followed by an annual license fee based on the modules chosen by the customer for implementation. As businesses expand, customers have the flexibility to incorporate new modules as needed.

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