Enterprise Facility Management

Leverage the potential of predictive analytics alongside proactive maintenance strategies.
Proactively identify and address potential issues to prevent escalation and minimize downtime, resulting in substantial cost savings.
Design, reconfigure, and optimize workspaces that inspire and motivate employees using real-time data.
Automate routine tasks, such as generating work orders and sending maintenance reminders.
Monitor the progression of assets, set up routine inspections, and guarantee on-time upkeep.
Foster a proactive approach to prolonging the lifespan of your assets and maintaining peak efficiency in their operations.
Accurately plan maintenance tasks with a comprehensive maintenance planning system, which allows you to efficiently schedule, track, and supervise maintenance activities.
Efficiently manage all maintenance tasks without missing a beat by receiving real-time alerts and reminders to ensure all activities are completed promptly.

Property Management

Leasing and real estate management offers a professional and streamlined approach to handling the complexities of the leasing and real estate sector. It is tailored to simplify tasks like lease agreement management, tracking expiration dates, and providing comprehensive financial insights. Whether you manage numerous properties or focus on a single estate, these solutions deliver a well-structured overview of your real estate portfolio, empowering you to make informed decisions and efficiently streamline your management processes.

Simplifies tasks such as managing lease agreements, tracking expiration dates, and providing financial insights
Provides a well-structured overview of your real estate portfolio, customizable for managing multiple properties or focusing on a single estate
Empowers you to make informed decisions and streamline management processes efficiently.

Project Management

Careful planning and perfect execution are essential for achieving successful outcomes. Using project management tools effectively can streamline operations and provide a centralized platform for monitoring every aspect of a project's lifecycle. By closely monitoring project schedules, optimizing resource allocation, and aligning each phase with predetermined financial targets, professionals can strengthen their projects with a solid foundation for success. The coordination of planning and execution through the strategic use of project management tools is crucial in driving projects towards their intended objectives with precision and skill.

Enhance operational efficiency and establish a centralized system for project monitoring through thorough planning and effective implementation.
Achieve success by monitoring project timelines, optimizing resource distribution, and aligning with financial objectives.
Facilitate the coordination of planning and execution, guiding projects towards their desired outcomes through project management.

Asset Management

Ensure the smooth operation of your facility, it is important to carefully monitor every asset within it. Our comprehensive asset tracking system provides you with the tools needed to catalog, monitor, and predict maintenance needs for all assets, regardless of size. This system allows you to stay informed about asset performance, enabling timely maintenance and replacements to minimize unexpected downtimes.

Keep a vigilant eye on all assets within your facility, ensuring thorough cataloging and tracking of assets of various sizes.
Anticipate maintenance requirements and stay updated on the performance of assets.
Ensure prompt maintenance and replacements to reduce the occurrence of unexpected downtimes.

Maintenance Management

Maintenance is not just about fixing problems quickly; it involves proactively preventing issues from occurring in the first place. Our maintenance management module sets a professional standard by scheduling regular check-ups, monitoring wear and tear, and anticipating potential breakdowns. This proactive approach not only extends the lifespan of your assets but also reduces maintenance costs effectively. By prioritizing prevention over reaction, it guarantees that your facilities are operating smoothly and efficiently at all times.

Prioritize proactive prevention measures to avoid issues from arising, rather than solely focusing on quickly resolving problems.
Define a professional standard through the implementation of scheduled check-ups and diligent monitoring of wear and tear.
Anticipate possible breakdowns and taking a proactive approach can help prolong the lifespan of assets and effectively lower maintenance expenses.

Vendor Management

Vendors play a crucial role in effective facility management, making robust vendor management systems essential tools for success. Our vendor management platform streamlines processes for tracking vendor performance, contract management, and vendor ratings based on deliverables. The integrated communication tools enable real-time collaboration, promoting clarity and transparency in all interactions with vendors. This comprehensive approach ensures efficient vendor management, highlighting the importance of strategic partnerships in facility operations.

Efficiently monitor and evaluate vendor performance, manage contracts, and assess ratings as Vendors play a vital role in facility management.
Facilitate immediate collaboration with vendors via integrated communication tools such as the vendor portal.
Encourage clear and transparent communication with vendors, emphasizing the value of strategic partnerships in facility operations.

Energy Management

This innovative solution is crafted with a proactive mindset, prioritizing sustainability as a key focus. Its sophisticated energy management features empower users to track usage trends, identify areas of inefficiency, and adopt energy-saving practices. With IoT functionalities, the system automates energy conservation measures like optimizing lighting in vacant areas. This high-quality suite not only enhances facility management workflows but also champions a more environmentally friendly and sustainable tomorrow.

Enable users to monitor consumption patterns, pinpoint areas of waste, and encourage the adoption of energy-conservation techniques.
Automate energy-saving techniques through the use of Internet of Things (IoT) capabilities.
Improve facility management processes and advocate for a greener, more sustainable future by streamlining workflows.

Building Management

Enhance your building ecosystem management with our tailored solution designed to simplify the administration of intricate building ecosystems. It offers essential resources for access control, safety compliance, and protocol effectiveness. Through the integration of our system, guarantee a secure and efficient environment for all occupants, optimizing daily operations and improving safety throughout the facility.

Simplify the management of complex building ecosystems with a tailor-made solution for building ecosystem management.
Use key resources to ensure access control, maintain safety standards, and optimize protocol efficiency.
Optimize daily operations and improving safety for all occupants ensures a secure and efficient environment.

Incident Management

Empower your team to seamlessly manage incidents and events in facility management, as the unexpected is always a possibility. This software offers real-time event and incident tracking capabilities, ensuring quick and efficient responses. You will be able to navigate through different situations with confidence and readiness, whether it be addressing minor incidents or handling critical emergencies. This comprehensive software provides professionals with the necessary tools to proactively handle any challenges that may arise, ultimately ensuring smooth operations and maximum safety within facilities.

Enable the team to effectively and promptly manage incidents and events within facility management using real-time tracking capabilities for events and incidents.
Enable the team to respond quickly and efficiently by navigating through different situations with confidence.
Address minor incidents and handle critical emergencies to ensure smooth operations and maximum safety in facilities.

Preventive Maintenance

Preventive maintenance is vital for organizations to prevent unexpected failures and optimize asset performance. By creating Planned Preventive Maintenance schedules based on time and usage, costly breakdowns can be avoided and production stability maintained. Technicians receive mobile notifications for their tasks, allowing them to conduct thorough repairs using digital checklists. Digitizing checklists ensures technicians have accurate and current information at their fingertips.

Schedule routine maintenance using a 52-week Planned Preventive Maintenance (PPM) calendar.
Enhance communication, decrease response times, and boost productivity through automated task allocation based on department, category, criticality, and other pertinent factors.
Empower technicians with accurate and efficient repair methods by providing step-by-step instructions, adherence to safety protocols, and access to troubleshooting guides.

Workflow Management

Empower users to create customized workflows for different types of permits, ensuring that each permit follows the proper approval process. The system will automatically send permits to designated approvers and send notifications to all parties to keep them updated on the approval status. Users can set prerequisites that must be met before a permit is issued, as well as identify hold points where work must stop for re-evaluation before proceeding.

Define workflows for permits based on hazard level, work location, or criteria to ensure they go through the right approval chain.
Automate routing and notifications for permits based on workflow to designated approvers and send automatic notifications to inform the approval process.
Set prerequisites before permit issuance and define hold points for reassessment before proceeding.

Permit Management

Simplify the permitting process by providing pre-built templates for creating standard permits, utilizing dynamic workflows for routing approvals, capturing and pre-populating data for quicker form completion, sending automated notifications to alert approvers, and allowing for digital signatures to streamline approvals. This efficient approach guarantees consistency, speed, and accuracy in managing permits, leading to improved workflow efficiency overall.

Create standardized permit templates for common types of work, reducing manual work and ensuring consistency.
Define approval workflows based on the type of permit, hazard level, or other criteria to automatically route permits to the appropriate approvers.
Capture and store standard work details, equipment lists, and control measures in pre-populated permit forms with relevant information to expedite the creation process.

Work Order Management

Efficient work order management is vital for businesses across industries to enable streamlined processes, improves productivity, and enhances customer satisfaction. With simplicity and convenience at your fingertips, generating service requests is a breeze on both Web and Mobile platforms or via a quick scan of a QR code. These requests seamlessly morph into well-defined, outcome-driven work orders that can be effortlessly monitored and traced. By incorporating multimedia representations, SLA compliance monitoring, and e-signatures, work order management becomes more efficient and productive.

Guarantee adherence to Service Level Agreements (SLAs) and remain updated on any breaches or violations.
Prioritize conveying concerns through vocalization, image annotation, or video, emphasizing their significance.
Receive instantaneous notifications and alerts in real-time regarding violations or delays, enabling prompt remedial actions to be taken.

Maintenance Checklist

Enhance maintenance operations by creating dynamic and customizable checklists tailored to the specific requirements of your workplace. Ensure all procedures and regulations are meticulously followed with these personalized checklists. The maintenance checklist plays an integral role in the department's operations, serving as a valuable reference for technicians of all experience levels to efficiently complete tasks and adhere to safety protocols.

Oversight Work Order and apply maintenance checklists for better asset management and detailed documentation of all inspection activities.
Customize maintenance checklists easily for various needs and adjust input types as per operational needs.
Integrate live image uploads into checklists from maintenance sites for increased accountability, real-time accuracy, and e-signatures for performance assessment.

Equipment Integration

Improve monitoring accuracy to seamlessly track device metrics through IoT meter reading and automatically gather data from different meters, including energy, water, or gas. This functionality allows real-time data transmission to a centralized system, eliminating the necessity for manual readings and ensuring immediate accuracy. Organizations can attain more precise billing, detect anomalies promptly, and optimize resource utilization. It also diminishes human error and reduces labour costs linked to manual readings. Equipment downtime is not only inconvenient but also expensive. This system aids in forecasting and preventing downtimes ahead of time through integration with IoT devices.

Integrate data from all equipment, traditional manual readings or the latest IoT sensors, SCADA systems, PLCs, edge devices, ensuring no asset is left behind.
Customize thresholds for metered readings to detect anomalies early, trigger alerts, and initiate corrective actions like generating work orders or maintenance requests for immediate attention to potential issues.
Go beyond data collection by analysing trends in meter readings, maintenance teams can gain insights into equipment performance and predict failures before downtime.

Schedule of Rates

Empower users to quickly create accurate work orders, confidently plan budgets, and ensure clear communication with service providers, all without the need for manual rate searches or guesswork. The schedule of rates feature provides a comprehensive list of standardized costs for different maintenance tasks or services, serving as a reference for budgeting, billing, and contract creation. Every service, task, or material has a price, and with the schedule of rates feature, that price is always at your fingertips. It's not just about having a price list - it's about building trust, fostering clarity, and eliminating the frustrations of unforeseen expenses. This feature promotes financial transparency and consistency, helping to prevent billing disputes, streamline procurement processes, and ensure maintenance tasks are completed within budget.

Easily update rates as they change, ensuring your schedule stays current and reflects market trends.
Organize rates by labour, materials, and equipment categories to allow for easier navigation and application.
Automatically populate work order costs based on the schedule of rates to expedite the invoicing process and minimize manual data entry.

Corrective Maintenance

When it comes to keeping equipment, machines, and systems in optimal working condition, corrective maintenance plays a crucial role. Utilize effective strategies to address breakdowns or perform reactive maintenance, aiming to detect, isolate, and rectify faults. This process is crucial for reinstating the functionality of equipment, machines, or systems, ensuring they can resume their intended operations smoothly. Automated task reassignment also helps in resource allocation, ensuring the optimal utilization of available workforce by matching skillsets and expertise with the requirements of each task, businesses can maximize productivity while minimizing delays and errors.

Outline different forms of corrective maintenance, such as Fail Repair, Overhaul, Salvage, and Servicing.
Implement an automated task reassignment system customized based on department, category, and criticality.
Place emphasis on prioritizing the most vital work orders to enhance production and efficiency.

Help Desk

Efficiently monitor and manage customer inquiries spanning various channels, brands, products, departments, and beyond. Ensure uninterrupted availability to cater to customers' preferred communication channels. Streamline your customer service operations with our comprehensive inquiry monitoring and management solution. Our advanced platform empowers you to monitor and manage customer inquiries effortlessly, regardless of the channels, brands, products, or departments involved. With a focus on uninterrupted availability, you can cater to your customers' preferred communication channels ensuring a seamless and personalized experience.

Ensure your availability to customers across all communication channels they prefer.
Develop separate self-service portals tailored to each brand's customer base.
Arrange your help desk structure in accordance with your company's organizational hierarchy.

Self Service

Discover the power of self-service with our platform designed to assist “do-it-yourself” customers seeking quick resolutions. It provides a comprehensive knowledge base that empowers users to navigate through common queries, troubleshooting steps, and expert tips, all at their fingertips. By harnessing the potential of our intuitive platform, customers can effortlessly find answers to their questions, saving valuable time and effort. Whether it's fixing a glitch, understanding a product feature, or troubleshooting an issue, our self-service solution ensures seamless and prompt assistance for our esteemed DIY customers.

Incorporate customer self-service functionalities within your websites and mobile applications.
Provide customizable self-service experiences for both customers and service teams.
Foster the development and expansion of a community comprising customers, prospects, and visitors.

Spare Parts Management

Efficient spare parts management is crucial for maximizing operational efficiency and minimizing downtime. By utilizing integrated online vendor portals, organizations can achieve comprehensive inventory management, obtain necessary parts instantly at favourable prices, and empower technicians to make informed decisions. Achieve comprehensive inventory management and access the necessary parts instantly at the most favourable prices through an integrated online vendor portal. Technicians can conveniently review the availability of required parts before commencing a task directly from the work order.

Distinguish between Open, Scheduled, and Assigned work orders and effectively manage spare parts by promptly addressing priority tasks and giving appropriate attention to routine maintenance.
Gather important metrics like Mean Time To Repair, Mean Time Between Failures, Overall Equipment Effectiveness, and PM Compliance.
Assess budget-centric metrics related to Assets and minimize the need for unscheduled maintenance tasks while optimizing the utilization of spare parts.

Governance, Risk and Compliance

Empower your business with our Governance, Risk, and Compliance capabilities to effectively navigate regulatory compliance. Our comprehensive solution helps establish and maintain controls to achieve risk objectives. By automating processes, businesses can improve efficiency, mitigate risk, and enhance financial integrity. Robust security features, including role-based access management and user authentication models, are both user-friendly and audit-friendly. Easy access to audit trails enables swift investigation by finance leaders and auditors, ensuring strong security controls and accurate financial statements.

Designed specifically for cloud environments, it’s armed with advanced security features to safeguard highly confidential data, such as credit card details and personally identifiable information.
Stakeholders can rely on the accuracy and completeness of financial statements, transaction documentation, and reporting.
Efficiently supervise and validate controls to guarantee their seamless operations as intended, thereby playing a crucial role in maintaining the credibility of financial statements.

Dashboard and Analytics

Gain a competitive edge by harnessing the power of interactive dashboard and analytics feature. It converts raw data into easily digestible insights, presenting businesses with comprehensive reports that offer unparalleled visibility into their operations. Leverage key performance indicators like permit status, request/approve ratio, and identify trends, patterns to optimize strategies, and achieve success. With intuitive platform, you can turn insights into action, proactively transforming your organization to drive growth and success.

Achieve unparalleled operational transparency by accessing valuable insights, recognizing patterns, trends, and performance metrics.
Optimize decision-making processes, improve efficiency, and enhance overall performance based on informed choices.
Harness the power of data to drive impactful actions and revolutionize operational methodologies.