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Outpatient Management

Enhance operational efficiency, data precision, and satisfaction among patients by optimizing workflows and improving the quality of patient care services.

Nirmalya HIMS’s Intelligent Outpatient management system that modernizes hospital operations, streamlines workflows, and enhances patient care services. It includes a patient information system, queue management, billing processes, EHR management, communication features, and customizable dashboards. This software improves operational efficiency, data accuracy, and patient satisfaction levels, allowing healthcare providers to elevate service quality, boost staff productivity, and achieve improved healthcare outcomes within a professional and innovative framework.

Security and Confidentiality

Guarantee the confidentiality of personal health information for peace of mind, knowing that data is protected and only accessible to authorized individuals.

Enhanced Communication

Enhance communication between patients and healthcare providers by securely sending messages, requesting prescription refills, and scheduling appointments.

Efficient Time Management

Streamline the process for patients to update information, request appointments, and communicate with healthcare providers online with just a few clicks.

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Unified

Bringing data, technology & expertise together to transform your business and make future-ready.

Connected

Integrating different varieties of data to enhance transparency, insights, and transform digitally to capitalize on data and innovate without boundaries.

Interoperable

Reliable & Resilient – your platform & partner for digital transformation without limits.

Listen, Learn, and Lead

Experience a multitude of benefits that awaits

  • Implement queue management capabilities within the hospital to streamline operations for each department.
  • Deliver real-time screencasts, notifications, and advanced token management functionalities.
  • Increase patient loyalty and drive hospital profitability through a range of service packages.
  • Provide customized healthcare packages to clients through tailored service offerings to support sustainable growth and success for healthcare providers.
  • Streamline shift scheduling procedures to enhance management processes and ensure smooth operations in healthcare facilities.
  • Maintain optimal staffing levels to meet patient demands with features such as shift planning, automated shift assignment, and real-time schedule visibility.
  • Improve decision-making abilities by utilizing personalized templates and consistently following billing regulations for optimal effectiveness.
  • Enhance accessibility of patient information, optimize staff responsibilities, and improve overall efficiency.
  • Enable doctors and staff to conveniently retrieve vital patient records from a centralized database for quick reference.
  • Generate individualized OPD slips for medical records in accordance with hospital protocols and procedures.

Prominent attributes to enhance your organization

Enhance operational efficiency, data precision, and patient contentment by refining workflows and elevating care services to efficiently manage patient info, queue systems, billing procedures, EHR management, communication tools, and customizable dashboards - all in one platform.

Outpatient Registration

Nirmalya HIMS's innovative smart patient registration system revolutionizes the way hospitals handle patient information, streamlining the registration process by capturing comprehensive data such as demographics, health insurance details, and identity information efficiently. This centralized database enables doctors and medical staff to access vital patient records swiftly, ensuring a seamless and quick healthcare delivery. With information accessible anytime and from anywhere, hospitals can enhance patient care coordination and safety while providing a professional and efficient healthcare experience for both healthcare providers and patients.

  • Improve patient registration through the use of an efficient and rapid process using the interactive reception dashboard.
  • Provide a comprehensive list of patients to facilitate efficient communication and accessibility.
  • Allow doctors and medical staff to easily access essential patient records stored in a centralized database for quick reference.

Appointment & Scheduling

Nirmalya HIMS's appointment system revolutionizes the booking process for patients, whether registered or not. The easy-to-use interface allows for efficient creation, viewing, and management of appointments for all outpatients. Centralizing the process enhances operational efficiency, reduces wait times, and optimizes resource allocation. This sophisticated system simplifies scheduling and boosts patient satisfaction with its professionalism and user-friendly design. Patients can conveniently book, reschedule, and receive reminders for their appointments through mobile or web platforms.

  • Schedule appointments in real-time for streamlined patient visits and monitor patient grace period details.
  • Deliver appointment reminders to patients according to their preferences to enhance patient involvement.
  • Create personalized OPD slips for medical records based on hospital protocols and procedures.

Queue & Token Management

Nirmalya HIMS's Queue Management system provides a comprehensive solution for efficiently managing the flow of patients in the OPD, reducing waiting times, and enhancing the overall patient experience with its robust end-to-end queue management capabilities and department-wise token management features. With real-time screencasts, notifications, and advanced token management functionalities, this system effectively streamlines operations across all hospital services, ensuring a smoother and more organized process for patients. By leveraging advanced technology and innovative features, Nirmalya HIMS's Queue Management system prioritizes efficiency and patient satisfaction, ultimately leading to a more seamless and satisfying healthcare experience.

  • Efficiently manage patient flow to decrease waiting times and improve the overall patient experience.
  • Implement queue management capabilities to streamline operations for each department within the hospital.
  • Deliver real-time screencasts, notifications, and advanced token management functionalities.

Service Packages

Nirmalya HIMS's Service Packages feature is designed to offer customers a high degree of flexibility in effortlessly customizing healthcare service packages. This innovative tool allows hospitals to create a wide range of packages while specifying crucial criteria such as validity period, special pricing, inclusions, and exclusions with ease. By incorporating service packages into their offerings, hospitals can effectively retain patients and enhance profitability. This strategic approach not only caters to the diverse needs of customers but also fosters a sustainable business model for healthcare providers.

  • Empower hospitals to customize packages based on their individual requirements, including criteria such as validity, pricing, inclusions, and exclusions.
  • Improve patient loyalty and boost hospitals' profitability through a variety of service packages.
  • Offer tailored healthcare packages to customers through service packages promotes sustainable growth and success for healthcare providers.

Shift Management

Nirmalya HIMS's Shift Management feature is essential for optimizing OPD operations by effectively scheduling shifts. It allows for a seamless transition between shifts, ensuring smooth operations and optimal management. This tool streamlines shift scheduling processes, enabling healthcare facilities to efficiently manage staff shifts and maintain adequate staffing levels to meet patient needs. With features like shift planning, automated shift allocation, and real-time schedule visibility, staff can organize shifts effectively and increase operational efficiency. Ultimately, this professional solution enhances productivity and improves patient care in the OPD setting.

  • Enhance operational efficiency by facilitating a smooth transition between shifts through strategic shift scheduling.
  • Simplify shift scheduling procedures to improve management processes and ensure seamless operations in healthcare facilities.
  • Ensure optimal staffing levels to meet patient demands by utilizing features such as shift planning, automated shift assignment, and real-time schedule visibility.

Outpatient Billing

Nirmalya HIMS's Outpatient Billing feature simplifies and streamlines the outpatient billing process for hospitals. It allows for the management of an unlimited number of services, with the ability to segregate costs based on various schemes and plans. The system also provides distinct pricing levels for services to align with different schemes, ensuring precision in billing practices. Operations such as pending, hold, and shared bills can be managed centrally and distributed via WhatsApp, email, or SMS as needed. The feature offers insights into OP revenue, referrals, consulting doctors' earnings distributions, and payments, making it a critical tool for hospitals seeking operational efficiency.

  • Enable hospitals to efficiently handle numerous services and categorize expenses according to various programs and arrangements.
  • Streamline billing procedures by consolidating operations, handling pending, on-hold, and shared bills effortlessly through WhatsApp, email, or SMS.
  • Offer in-depth analytics on outpatient revenue, referral sources, income distribution for consulting physicians, and payment records.
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Template Management

Nirmalya HIMS's Templates management solution plays a crucial role in assisting hospitals to efficiently create various essential documents such as medical certificates, consent forms, fitness certificates, daycare summaries, and other healthcare certifies tailored to their specific requirements. By seamlessly integrating these templates with a central database, the system ensures that all patient details are automatically populated, thereby streamlining the process and ensuring the accuracy of documents. This streamlined approach not only expedites the issuance of documents but also significantly reduces the likelihood of errors, enabling healthcare professionals to focus more on providing quality care to their patients.

  • Facilitate the creation of important documents such as medical certificates, consent forms, fitness certificates, etc.
  • Customize templates to meet the unique needs of each hospital, with integration to central database for accurate patient information auto-population.
  • Streamline document generation and minimize errors, freeing up healthcare professionals to concentrate on delivering high-quality patient care.
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Electronic Health Records

Nirmalya HIMS's Electronic Health Records provide precise and accessible documentation for various healthcare needs, from treatment records to comprehensive medical histories. The system enables healthcare professionals to make informed decisions and improve teamwork through accurate data management and streamlined communication. This emphasis on accuracy and efficiency signifies a shift towards a more cohesive healthcare record system. With advanced technology like predictive analytics and AI-enabled diagnostics, this EHR platform is leading the way towards personalized patient care and advancing healthcare standards. It is committed to innovation and excellence in patient care, establishing EHR as a crucial cornerstone in the evolving healthcare landscape.

  • Access medical info remotely, simplify care for patients with disabilities, and improve communication between patients and healthcare providers.
  • Enhance decision-making capabilities by utilizing personalized templates and consistently adhering to billing regulations to optimize decision-making effectiveness.
  • Enhance the accessibility of patient information, optimize staff responsibilities, and improve the efficiency of hospital operations.
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Resolving a wide range of challenges

Intuitive Interface

Crafted for user-friendly navigation and enhanced accessibility, offering patients improved access to quality services.

Seamless Scheduling

Allow patients to view available time slots, make appointments, and manage their schedules effortlessly.

Comprehensive Access

Enable patients to access prescriptions, lab reports, radiology images, and doctor notes for enhanced empowerment.

Transparent Communication

Provide real-time updates and ensure secured access to patient data to improve transparency within the healthcare system.

Privacy and Data Security

Provide patients with the ability to securely access their personal information at their convenience and from any location.

Improved Engagement

Facilitate seamless communication with medical staff through both the app and web portal for enhanced engagement.

Nirmalya has been able to help us delivering consistent employee experience across all locations to bind everybody together and give every employee the same experience

Sunil Das | CEO, News7 & Prameya

Accelerated Value Realization

Our implementation strategy is designed to ensure that your business operations undergo a swift and seamless transformation, resulting in faster time to value. Our experienced consultants utilize a structured approach that combines extensive industry knowledge with the latest implementation techniques. This enables you to expedite the deployment of our powerful solution and experience a rapid return on investment.

Through our streamlined process, you can optimize productivity and streamline business processes with minimal disruption. We have consolidated the expertise gained from global deployments into a set of leading practices, providing a clear path to success and delivering rapid business value.

With Nirmalya, you can confidently expect to go live within a predictable timeframe through smart, stepped implementations.

How Much It Cost?

Nirmalya offers its services to companies of all sizes, including startups, fast-growing businesses, medium-sized enterprises, large corporations, and non-profit organizations. We assist these companies in streamlining their operational capabilities without the need for significant capital and operational expenditures. By eliminating the burden of maintaining an Enterprise Resource Planning system, which typically involves investments in manpower, hardware, and software, we help companies focus on their core activities.

Our collaboration with companies involves an initial setup fee for implementation, followed by an annual license fee based on the modules chosen by the customer for implementation. As businesses expand, customers have the flexibility to incorporate new modules as needed.

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