Reception Management

Enhance efficiency in patient interactions by implementing digital registration forms for streamlined processing.
Utilize KIOSKs for quick and convenient check-ins for scheduled appointments.
Improve patient satisfaction and reduce administrative workload for healthcare providers with an automated patient call system and token numbers.
Consolidate support tickets from multiple channels into a single interface to optimize organizational efficiency and expedite agent response times.
Simplify customer emails by integrating them into a user-friendly interface on your ticketing platform for more efficient and convenient replies.
Convert live chats into comprehensive tickets when necessary to address issues with meticulous attention to detail.
Provide drivers with a mobile application to facilitate seamless communication with hospitals.
Enable hospitals to monitor the real-time location of ambulances for improved coordination and faster response times.

KIOSK

Integrating Nirmalya HIMS with a KIOSK system can significantly elevate the efficiency of your hospital reception area through the seamless automation of patient interactions. By implementing an automated patient call system paired with distinct token numbers, the streamlined process ensures a well-organized flow. The digital registration forms simplify and expedite patient registration, allowing for the completion of consent forms in a user-friendly manner. Patients benefit from easy check-ins for pre-arranged appointments, with verification processes such as OTPs seamlessly managed through the patient check-in KIOSKs. Such integration not only enhances patient experience but also effectively reduces the administrative burden on healthcare providers, enabling them to focus on delivering quality care.

Improve efficiency in patient interactions by implementing digital registration forms to streamline the process.
Allow for quick and convenient check-ins for scheduled appointments by utilizing KIOSKs for verification.
Elevate patient satisfaction and decrease administrative workload for healthcare providers through the use of an automated patient call system and token numbers.

Helpdesk

Nirmalya HIMS's Helpdesk is a game-changer for businesses looking to streamline communication management. This centralized platform effortlessly handles multiple channels like email, live chat, SMS, phone, and social media for unmatched convenience. By utilizing their advanced ticketing system, businesses can elevate their customer service experience and turn potential customers into loyal patrons. The platform allows for efficient handling of support tickets and access to relevant contextual information, enabling teams to resolve issues effectively and enhance overall customer satisfaction. With Nirmalya HIMS, professionalism and efficiency come together to streamline support operations and boost customer loyalty effortlessly.

Incorporate support tickets from multiple channels into a single interface to enhance organizational efficiency and expedite agent response times.
Streamline all customer emails into a user-friendly interface on your ticketing platform for more efficient and convenient replies.
Transform live chats into comprehensive tickets as needed to address issues with thorough attention to detail.

Ambulance Integration

Nirmalya HIMS's Reception Management System integrated with Ambulance Management tool stands out as a sophisticated solution that effectively manages the supply and demand of ambulance services. By integrating a ticketing system for scheduling ambulances and providing drivers with a mobile application for seamless communication with hospitals, the tool ensures optimal efficiency. Moreover, the feature allowing hospitals to track the live location of ambulances further enhances coordination and responsiveness. This comprehensive approach not only streamlines the operations but also demonstrates a commitment to professionalism and effectiveness in delivering critical healthcare services.

Provide drivers with a mobile application to facilitate smooth communication with hospitals.
Enable hospitals to monitor the real-time location of ambulances to improve coordination and response times.
Enhance operational efficiency and showcase professionalism and effectiveness in providing essential healthcare services.

Our implementation strategy is designed to ensure that your business operations undergo a swift and seamless transformation, resulting in faster time to value. Our experienced consultants utilize a structured approach that combines extensive industry knowledge with the latest implementation techniques. This enables you to expedite the deployment of our powerful solution and experience a rapid return on investment.

Through our streamlined process, you can optimize productivity and streamline business processes with minimal disruption. We have consolidated the expertise gained from global deployments into a set of leading practices, providing a clear path to success and delivering rapid business value.

With Nirmalya, you can confidently expect to go live within a predictable timeframe through smart, stepped implementations.

Nirmalya offers its services to companies of all sizes, including startups, fast-growing businesses, medium-sized enterprises, large corporations, and non-profit organizations. We assist these companies in streamlining their operational capabilities without the need for significant capital and operational expenditures. By eliminating the burden of maintaining an Enterprise Resource Planning system, which typically involves investments in manpower, hardware, and software, we help companies focus on their core activities.

Our collaboration with companies involves an initial setup fee for implementation, followed by an annual license fee based on the modules chosen by the customer for implementation. As businesses expand, customers have the flexibility to incorporate new modules as needed.